Shipping policy

SHIPPING POLICY

All orders are shipped with DHL. With your shipping confirmation you receive a tracking number so you can follow your delivery at any time.

Processing time
We usually process and ship your order within 1–2 working days.

Shipping costs & delivery times

Germany
– Shipping: €3.90
– Free shipping from €80
– Delivery time: 2–3 working days

Austria
– Shipping: €6.90
– Free shipping from €100
– Delivery time: 2–4 working days

Switzerland
– Shipping: €11.90
– Free shipping from €100
– Delivery time: 2–4 working days

Rest of Europe
– Shipping: from €14.90 (for some countries such as Liechtenstein €18.90 or Norway €19.90)
– Free shipping from €150
– Delivery time: 2–5 working days

The exact shipping costs and the expected delivery time for your country are shown transparently at checkout. All times stated are working days (Monday–Friday, excluding public holidays) and are in addition to the processing time.

Note on delivery times
Unfortunately we cannot give a 100% delivery time guarantee. In rare cases, force majeure, public holidays or delays at the shipping provider may lead to longer delivery times.

Returns & withdrawal
Information on returns, return shipping costs and your statutory right of withdrawal can be found in our refund policy: https://ryda.cc/policies/refund-policy